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Data Protection & Confidentiality

Privacy Policy

At Lasta Club Lippo Cikarang, we value your trust and are committed to protecting the privacy and confidentiality of your personal information.

Effective Date: January 1, 2026 Lasta Club Privacy Statement

1. Information We Collect

When you reserve a table, book a private KTV room, or contact our VIP desk, we collect limited personal details necessary to provide our services. This includes:

  • Contact Information: Full name, phone number, and WhatsApp details.
  • Booking Details: Reservation dates, guest counts, room preferences, and special F&B requests.
  • Technical Data: Basic browser cookies and analytics data when navigating our digital catalog.

2. How We Use Your Data

Your information is strictly used to deliver a seamless hospitality experience. Specifically, we process your data to:

  • Confirm and manage your KTV suite and table bookings.
  • Send instant confirmation notifications via WhatsApp or phone.
  • Customize special requests, birthday setups, or bottle preferences.
  • Improve our venue services and website functionality.

3. Discretion & Data Protection

We recognize that privacy and discretion are paramount to our executive guests. Lasta Club maintains a strict Non-Disclosure & Confidentiality Policy:

  • No Third-Party Sharing: We do not sell, rent, or trade your personal information to third-party marketers or advertisers.
  • Secure Storage: All reservation logs and contact details are stored securely on protected systems with restricted access.
  • Discreet Guest Records: Guest identities and private suite bookings are kept strictly confidential by our staff.

4. Venue CCTV & Security

For the safety and security of all guests and employees, closed-circuit television (CCTV) operates in public areas (entrances, hallways, lounge areas, and parking). Private KTV rooms are not monitored internally to respect guest privacy, except in instances of safety emergencies or security protocol enforcement.

5. Managing Your Information

You have the right to request access to, correction of, or deletion of your personal booking records from our database at any time. For privacy requests or questions regarding data protection, please contact our VIP desk at Lasta Club Contact Page.